CAPTURE
-Request reviews on 100+ sites
-Capture NPS®, feedback, reviews, and surveys
-Branded emails and SMS review requests
-TextBack, the industry’s first inbound SMS solution
-Monitor reviews on 50+ sites and Google Q&A
MANAGE
-Manage by brand, region, state, and location
-Reply to customer feedback and reviews
-Full Reporting Suite
-Insights AI powered by IBM Watson®
-Robust customer profiles
-Tagging, themes, and trends
MARKET
-Review widget display of your reputation and ratings
-Brand, location, and service review widgets
-Social media image creation and posting
-Local SEO and Google My Business optimization
-Reputation powered conversion tools
Programmatic Advertising
Rebranding & Name Changes
5 Reasons Customer Feedback is Amazing
Getting inside the consumer’s head has always been the goal of marketing. More than a few strategies and technologies exist to make this happen, many focused on customer feedback.
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